Refund policy

Return & Refund Policy

Last Updated: September 29, 2026

All Sales Are Final

At PUNIKKO, each product is carefully prepared for your enjoyment. Please review your order carefully before completing your purchase.

We generally do not accept returns or exchanges for change of mind, personal preference, incorrect item selection, or other reasons unrelated to a product defect or fulfillment error.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us at [shopify_hobby@lifestyle-co.fun] within 7 days of delivery.

Please include your order number, a description of the issue, and clear photos or videos showing the problem.

After reviewing your request, we will determine an appropriate resolution, which may include a replacement, refund, or other remedy as required by applicable law.

Order Cancellations

You may contact us to request an order cancellation before shipment. Cancellation requests cannot be guaranteed once order processing or fulfillment has begun.

Orders that have already shipped cannot be canceled. Please contact us if you experience an issue with your order.

Contact Us

For questions or assistance, please contact:

Email: shopify_hobby@lifestyle-co.fun

This policy does not limit any consumer rights or remedies that cannot be excluded under applicable law.