Privacy policy

Privacy Policy

Last Updated: September 29, 2026
PUNIKKO (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.

1.Personal Information We Collect

We may collect the following categories of personal information:
Information You Provide Directly
  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Order information, including products purchased, order history, payment status, and transaction details.
  • Customer service communications, including messages, inquiries, and feedback you send to us.
  • Other information you voluntarily provide when interacting with our website.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
  • Device and browser information.
  • IP address and approximate geographic location.
  • Pages viewed, browsing activity, referral sources, and interactions with our website.
  • Cookie identifiers and similar tracking technologies.
Payment Information
Payments are processed by third-party payment service providers. We generally do not directly collect or store your full payment card details. Payment providers handle payment information according to their own privacy policies and security practices.

2.How We Use Your Personal Information

We may use your personal information for the following purposes:
  • To process, fulfill, and deliver your orders.
  • To process payments, refunds, and order cancellations.
  • To communicate with you regarding orders, shipping updates, customer service requests, and account-related matters.
  • To provide customer support and improve your shopping experience.
  • To operate, maintain, and improve our website, products, and services.
  • To detect, investigate, and prevent fraud, unauthorized transactions, and other security issues.
  • To analyze website traffic and understand customer preferences.
  • To send promotional communications where permitted by applicable law and your preferences.
  • To comply with legal obligations and enforce our policies.

3.Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, maintain shopping cart functionality, analyze website performance, and support marketing activities.
These technologies may be provided by Shopify and other third-party service providers, depending on the services and applications we use.
You may be able to manage cookies through your browser settings or through the cookie preference tools available on our website. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.

4.How We Share Personal Information

We may share personal information with third parties when necessary for the purposes described in this Privacy Policy, including:
  • Shopify: To host and operate our online store and provide e-commerce services.
  • Payment providers: To process payments, refunds, and related transactions.
  • Shipping and fulfillment providers: To deliver orders, manage shipments, and provide tracking information.
  • Technology and service providers: To support website functionality, customer service, analytics, security, and business operations.
  • Advertising and marketing partners: Where applicable, to measure advertising performance and support marketing activities, subject to applicable law and your privacy choices.
  • Professional advisers and authorities: When necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud and security concerns.
We do not share personal information with third parties except as described in this Privacy Policy, as otherwise disclosed to you, or as permitted or required by applicable law.

5.Shopify and International Data Transfers

Our online store is hosted on Shopify. Shopify and our service providers may process personal information in countries other than the country in which you reside.
As a result, your personal information may be transferred to and processed in jurisdictions that may have different data protection laws from those in your location.
Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

6.Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal and accounting obligations.
When personal information is no longer necessary, we will delete it, anonymize it, or otherwise handle it in accordance with applicable law.

7.Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to applicable exceptions.
  • Request a copy of certain personal information in a portable format.
  • Opt out of certain targeted advertising, sales, or sharing of personal information, where applicable.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional emails at any time.
To exercise your rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
We will respond to privacy requests in accordance with applicable law.

8.California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on the law applicable to you, these rights may include the right to know what personal information is collected, access or delete personal information, correct inaccurate information, obtain a portable copy of personal information, and opt out of certain targeted advertising, sales, or sharing of personal information.
We will not discriminate against you for exercising any privacy rights available to you under applicable law.
Where required, we will provide additional notices and mechanisms for submitting privacy requests or exercising opt-out rights.
If we engage in activities that constitute a “sale” or “sharing” of personal information under applicable law, we will provide the required disclosures and opt-out mechanisms.

9.Children's Privacy

Our website and products are not intended to be directed at children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we become aware that we have collected personal information from a child in circumstances where parental consent is required, we will take appropriate steps to delete that information or obtain the necessary consent, as required by applicable law.
If you believe a child has provided personal information to us, please contact us.

10.Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your personal information.

11.Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. These third parties operate independently of us and may have their own privacy policies and practices.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

13.Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Brand: PUNIKKO
Email: shopify_hobby@lifestyle-co.fun 
We will make reasonable efforts to respond to your inquiry in accordance with applicable law.